Shipping policy
Shipping & Return Policy – botbuy.store
Thank you for shopping with botbuy.store. We are committed to providing you with a smooth and reliable shopping experience. Please read our shipping and return policy carefully.
Shipping Policy
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Processing Time:
All orders are processed within 1–2 business days after confirmation. -
Delivery Time:
Orders are typically delivered within 7 business days from the date of dispatch. Delivery times may vary slightly depending on your location and external factors. -
Shipping Charges:
Shipping charges (if applicable) will be displayed at checkout before completing your purchase. -
Order Tracking:
Once your order is shipped, you will receive a confirmation email with tracking details (if available). -
Delays:
While we aim to deliver within the stated timeframe, delays may occur due to unforeseen circumstances such as weather, courier issues, or high demand.
Return Policy
We offer a 5-day return policy for eligible products.
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Return Eligibility:
To be eligible for a return:-
The item must be unused and in its original condition
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The item must be returned in its original packaging
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Proof of purchase is required
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Return Window:
You must request a return within 5 days of receiving your order. -
Non-Returnable Items:
Certain items may not be eligible for return (such as personal use items, clearance products, or items marked non-returnable).
Refund Process
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Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
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If approved, the refund will be processed within 5–7 business days to your original payment method.
Contact Us
If you have any questions, concerns, or need assistance with your order, please contact us:
📧 Email: botbuy.store@gmail.com
Thank you for choosing botbuy.store!